Frequently Asked Questions
Frequently Asked Questions
If your question is still not answered after reading the FAQs below, please use the Contact Us form to send us your query and we will respond to you as soon as possible.
Popet® eWorkbooks are:
|Adobe® Reader® — free software for viewing and printing Adobe Portable Document Format (PDF) files is required to view Popet® eWorkbooks and eWorksheets. You can download the latest software by clicking on the Adobe® Reader® icon.|
Depending on the checkout method you select we can accept a variety of payment types:
Secure Online Payments
MasterCard, Visa and PayPal.
Phone and Fax Orders
MasterCard and Visa. Click here for contact details.
MasterCard, Visa, Cheque, EFT and Money Order. Click here for postal address.
Once you have have completed the checkout process you will automatically be transfered to My Spot where your eBook titles will be listed. You can access and download your eBooks by clicking the View Now link.
|You can return to My Spot at anytime by clicking the Login icon at the top right of every page on the Popet® website. Your eBooks are always available for download and your account remains active unless you specifically request us to disable it.|
Your login details consist of your login name which is usually your email address and your password. If you have forgotten your login name, you can refer to the confirmation email that we sent you with your original purchase as this contains you login name.
|If you have forgotten your password, you can simply click the Forgotten Password button in My Spot and we will email you your password.|
If you are still unable to log in, you can click here to contact us.
By logging into My Spot to access your eBooks, you will always be accessing the latest revision of the title. We do not charge you for ongoing access to the latest version of your eBooks.
There are three areas in My Spot for viewing and modifying your details:
- the My eWorbooks area lists the titles that you have purchased or are in the process of purchasing and allows you to view and download your eBooks.
- the My Details area allows you to view and modify your personal details.
- the My Orders area lists your order history and allows you to view and download your invoices.
We work hard to make our eBooks as affordable as possible – please help us continue to do this by not sharing resources with your friends and colleagues.
When you purchase an individual eBook you are purchasing the right for one person to access and print copies for their use at home or in their classroom.
eBooks and resources for Teachers can be displayed on a personal computer, interactive whiteboard or projector in the classroom of the original purchaser.
By reprinting the eWorksheets the child is given the opportunity to rethink and reapply knowledge. This builds confidence and thinking skills.